Mail order catalog is a traditional marketing channel that involves the distribution of printed catalogs through mail to potential customers. It is a form of direct marketing where customers can browse through product listings and place orders by mail, phone, or sometimes through online platforms.
Mail order catalogs typically include detailed product descriptions, images, and pricing information, allowing customers to make informed purchasing decisions. The catalogs are often sent to targeted customer segments based on factors such as demographics, purchasing history, or geographical location.
Customers can order products by filling out order forms provided in the catalog and returning them via mail or by contacting the company directly through phone or online channels. Once the order is received, the company processes it and delivers the products to the customer’s specified address.
While mail order catalogs were popular before the rise of the internet and e-commerce, they are still used by some businesses today, particularly for niche markets or products that benefit from a tactile and visually appealing presentation. However, with the widespread adoption of online shopping, many companies have transitioned to digital catalogs or integrated online ordering systems alongside their traditional mail order operations.