Jetblue airlines reviews is an important reference for having comfortable flight on your next trip. There are many reasons why people use jetblue airlines. The airline is American based airline company that offers some advantage starting from in-flight connectivity, legroom in economy, plentiful routes, on board snacks.
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Skytrax rating gives jetblue airlines as 3-star airline
For your information, the highest rating in Skytrax is 5 stars where airlines such as Qatar, All Nipon Airline or Garuda on the list. How is JetBlue’s performance in the eye of customers? Here’s some glance on it:
Customers who like the JetBlue airline emphasize the aspect of:
- Jetblue Airlines Customer Service has become a compliment from several consumers as a form of attention to elderly passengers who need more attention, or elderly passengers who have problems, needs at immigration checkpoints, and various problems on their journey with Jetblue.
- Full meal services are also a compliment because they are considered equivalent to meal services from Emirates, including wifi internet connection services. This complement comes from consumers who use JetBlue flights on the London to New York route.
- Food policy (to help yourself for snacks and drinks in the certain place of the airplane) become the point of interest of several customers.
Read: Hotel and Flight Packages
Customers who do not like the JetBlue airline emphasize the aspect of:
- Jetblue vacation. This is a flight ticket and hotel package program from Jetblue and there are consumers who complain about this program with hotel quality that is far below expectations.
- Booking system errors are detrimental to consumers. The problem with JetBlue’s booking system causes a consumer to have to pay a high price for the ticket he needs.
- Refund mechanism. Flight reschedule are considered difficult for consumers who need flights. The service system for refunds is not easy.
- Staff attitude not as good as the period before 2021 and considered negligence to disable passenger during flight cancellation.
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- Frequency of the flight delay.
Jetblue Airline Careers
The pros and cons on JetBlue Airlines Reviews above shows that the careers on the airline would need the capability to handle crisis situations such as flight delay, cancellation, refund and special assistance for particular passenger. Sometimes system error also causes a crisis situation. Those who works in JetBlue must have the skill to deal with such kind of situation.
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JetBlue Airline Reviews Summary
Indeed, jetblue airlines reviews are mixed with praise and complaints from consumers, however airlines with a skytrax rating of 5 (the highest rating that can be obtained) even though they still receive complaints / negative reviews from consumers. Currently JetBlue does not benefit much from consumer ratings that fall into the low category. Cheap ticket prices will certainly be the main promotion to attract consumer interest. If you decide to take the cheap ticket prices, be mentally prepared because anything can happen with a greater tendency to a complaint.
