Priceline reviews is an important reference for having discount rates for your next trip. There are many reasons why people use priceline. It has many deals to offers that attract customer into their business. May be you are one of many wondering how good to be true the deals are? Here’s how it looks:
Customers who like priceline emphasize the aspect of:
- Assist in booking for family trip. A customer fails to get a deal price for the airline ticket for the family, call the customer service and get the helps need to get the deals for the whole family.
- Help fixing the date for airline ticket book. Customer books airline tickets for the whole family yet the dates are different. Priceline agent helps to fix the date and makes them fly on the same date.
- Hel finds the fastest route and rates. Customer being helped by the customer service to find the best route and rates for the customer future trip.
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Customers who do not like priceline emphasize the aspect of:
- Mistake in hotel reservation. Customer having issue with hotel reservation not in the customer’s preference as it is selected through priceline. Hotel confirms it is the mistake from the priceline.
- Incorrect accommodation details. Customers complaining the room reservation is incorrect as priceline said it is 1 room for 2 guest. In fact the customer gets dormitory with 7 beds for male only. Customer service said the reservation is correct, refund not available.
- Extra fees. Customer think the extra fees applied by priceline has made the deals price become expensive at the end.
- Fail to solve issue with rental car. Customer fail to get the rental car eventhough there’s a confirmation on the reservation. Rental car company said the confirmation is from the priceline not from the rental company. Priceline can only apologize on the situation.
Have I tried it? Yes. Here’s my car rental reservation from priceline:
I am little bit disappointed with traveluro which makes me worry with this reservation. Once I completed the payment and received confirmation, I called the rental office to confirm my reservation. They got it.
Read: Is Travelocity Legit for Hotels?
Priceline Reviews Summary
Priceline has been around since 1997 and managed by Booking Holdings who also manage kayak.com, booking.com and several other similar business. Priceline has a strength in the customer service, yet some experience has shown disappointment as well.
The deals are attractive to many, and their page offers most likely will ended up to your screen whenever you look for a travel reservation service. If you decide to take the travel booking with good rates, experience can be mixed (satisfied / disappoint) with a greater tendency to a satisfaction.