The fourth consideration is SUPPORT FACTORS & ADD-ONS
11. Support Services Available 24/7
An ideal cheap web hosting for small business provider would provide 24/7 support via live chat, as ticket and email support systems can be unreliable at times.
But your problem will be quickly resolved if the hosting provider offers support services via live chat.
Another thing that needs to be considered in terms of support points is the scope of support. Each provider has different support coverage and how to access it
12. Must Use cPanel Or Plesk
cPanel is the most popular and most widely used control panel in the world.
The main reason is because cPanel is specially made with a simple interface and because it is updated regularly, there are continuous improvements both in terms of convenience and security, most web hosting companies use cPanel.
Another alternative to cPanel is Plesk. Plesk is also good to use and also recommended by many users.
Based on many users’ experiences, hosting providers that are not using cPanel / Plesk do not perform as well as those that use cPanel.
So, use cPanel or alternatively, can use Plesk.
13. Have a Complete Knowledge base / Tutorial
Most of the good hosting providers always provide a complete knowledgebase for the needs of novice users who don’t understand the basics of using hosting, domains, etc.
Such hosting providers are usually very concerned about their customer satisfaction.